Privacy
Information We Collect
We may collect information (including name, address, telephone number, email address, transaction information, credit card info) when you:
- Make a purchase with us, online or by telephone.
- Save your information with us online.
- Ask to receive our emails or catalogs.
- Visit out website (see Cookies below).
We may use your personal information to:
- Process, track and fulfill your order.
- Contact you about the status of your order.
- Inform you of and administer promotions, contests or sweepstakes.
- Learn about your shopping preferences and improve your shopping experience.
- Help us address problems with and improve our website and merchandise.
- Analyze trends.
- Protect the security and integrity of our website.
- Contact you for other business reasons, if necessary.
You always have the right to "opt out" of receiving communications from us.
Information We Share
We may share your personal information in the following ways:
- We contract with other companies to provide certain services, such as shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only that information needed in order for them to render the services we request and they are not entitled to use it for their own marketing or any other purpose.
- On rare occasion, we may disclose information upon law enforcement's request, in response to a court order, or when required by law. We may also share information to assist in fraud investigation and protection or as necessary to protect our rights and interests.
If you do not wish to be contacted via email, direct mail or telephone, please let us know your preferences by contacting customer service. So that we may identify you correctly, please provide your exact name and email address. You may also unsubscribe from our email using the link provided in each email. If you ask us to remove you from promotional lists, we will maintain your name on a "do not contact" list to ensure that we continue to honor your requests. It may take up to 10 days to process your email request and, due to the fact that mailings are planned long in advance, 6 to 8 weeks to process your postal mail request. When you purchase online, we will continue to confirm your order and shipment status via email and, if questions arise concerning your order, we may contact you via email, postal address or telephone. If you change your mind about your choices, you may start receiving promotional communications from us again by logging on to your online account and changing your preferences, by signing up when you visit our website or by contacting customer service.
Security
Henna Creations uses appropriate security measures to protect the information you give us. However, while we take all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.
Payment Processing
All payments are processed by Paypal, an authorised payment processor for our merchant account provider uses the highest industry standard encryption and SSL technology to protect your payment details you enter.
No payment card details are gathered, processed or stored by Henna Creations. During the checkout process, after you have entered your contact and shipping address details, Henna Creations transfers you automatically to the Paypal secure payment pages for you to securely enter your payment card details.
Cookies
Our website uses "cookies" which are small data files stored on your computer when you visit a website. Cookies may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. For instance, cookies allow us to remember what's in your shopping cart, recognize you when you return to our site, track your orders, and monitor and maintain information about your visits to our website. You may set your browser not to accept cookies or to notify you when you receive cookies, giving you the opportunity to decide whether to accept cookies. If you do not accept cookies however, you will not be able to access your account information or make purchases on our website.
Links to Other Websites
Our website may contain links to websites owned by third parties. Please review the privacy policy of any site you access through our website.
Children's Privacy
Our website is not intended for use by children and we do not knowingly collect personal information from children under the age of 13. The child's parent or guardian should contact us if we have collect inadvertently information about that child so that we may delete such information from our files.
Policy Changes
If our privacy policy changes, we will post these changes to our website with the date of revision. We encourage you to review our privacy policy periodically.
Acceptance of Privacy Policy
By accessing and using the Henna Creations website, you consent to our collection, use and disclosure of your information as described in this privacy policy.
Contact Us
To "opt out" or make other choices about receiving communications, to update your personal information, to place an order, or to submit comments or ask questions about our privacy policy, please contact us by email or telephone
Henna Creations
425 233 7773
